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Holiday Inn Birmingham City By Ihg, Birmingham

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From96US$ /night
Check-in
01Apr2025Select date
Check-out
02Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Smallbrook Queensway, Birmingham, United Kingdom, B5 4EW
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Room
Max:
2 persons
20 m² 
Bed options:
1 Double bed
Shower
Heating
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Standard Twin Room
Max:
2 persons
20 m² 
Bed options:
2 Single beds
Shower
Heating
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Premium Double Room
Max:
2 persons
28 m² 
Bed options:
2 Double beds
Shower
Heating
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Getting around

A list of all available modes of transport

City Center
Birmingham3000 ft
Airports
Birmingham (BHX) 9.5 mi
East Midlands (EMA) 41.6 mi
Train
Birmingham New Street1000 ft
Birmingham Snow Hill3000 ft
Bus
Bus stop2300 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Baggage storage
  • Allergy-free rooms
  • Elevator
  • ATM/Cash machine
  • Coffee shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Dry cleaning
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Room features

  • Heating
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
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Location

Smallbrook Queensway, Birmingham, United Kingdom, B5 4EW
Map view
street view
Smallbrook Queensway, Birmingham, United Kingdom, B5 4EW
Nearby
Mall
Bullring Shopping Center
1800 ft
50 - 54 Inge St / 55 - 63 Hurst St
Birmingham Back to Backs
700 ft
Art object
Statue of Horatio Nelson
1800 ft
Church
Saint Martin in the Bull Ring
1600 ft
New St.
Rotunda
1600 ft
Square
Chamberlain Square
2000 ft
Mall
The Mailbox
2000 ft
Restaurants
Turtle Bay
900 ft
81-91 John Bright Street
Ming Moon Restaurant
400 ft
16 Hurst Street
Snobs Bar & Grill
200 ft
51 Smallbrook Queensway
The Lobby on Hill Street
200 ft
Hill Street
Santorini
400 ft
16 Hurst Street
Taj Mahal Restaurant
500 ft
Norfolk House Smallbrook Queensway 1 Norfolk Housec
Tsukiji Japanese Restaurant
400 ft
51 Station Street
Tasty Delight
500 ft
45 Station Street
Manchester Seafood
900 ft
1 Wrottesley Street
Rice To Meet You
500 ft
61 Station Street
Tapas Revolution Birmingham
900 ft
Stephenson Street Ground

Reviews and Ratings

Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
cozy rooms
perfect location
limited dining
improvements needed in service
7.2/10
Very good
Rooms
8.0
Location
8.7
Service
6.3
Dining
6.9
Guest reviews
7.2/10
based on 24 reviews
3.5/5 based on 2031 reviews
8.0
8.0/10 based on 5348 reviews
#78 of 122 hotels in Birmingham based on Tripadvisor
Juan
United States of America, May  2024
8.4/10

I had a fantastic stay at this hotel! The rooms were clean and comfy, and the staff was super friendly. The location was perfect, close to shops and in the city center. However, there were limited dining options available, and the room service was a bit slow.

Rooms
9.0
I loved my room with a really comfy oversized bed and a decent view.
Service
7.0
The staff at the reception desk were friendly, but it was hard to reach them as they did not answer the phone promptly.
Location
9.0
The hotel's location in the city center was so convenient, close to shops and canals.
Dining
8.0
The dining experience was satisfying with self-service food options.
Facilities
9.0
The facilities were great, especially the option for self-service food.
Robert
United Kingdom, May  2024
6.8/10

This hotel is a mixed bag with its comfy oversized beds and decent views in the rooms but fell short in service with unresponsive phone calls leading to the use of central reservations. The location is pretty convenient for those who want to be in the heart of the town, and the dining experience offers a unique shabushabu option. The facilities are decent, albeit with slight room for improvement, making it a moderately comfortable stay overall.

Rooms
8.0
The room had a really comfy oversized bed with a decent view.
Service
5.0
The unresponsiveness to answering phone calls was frustrating, resorting to central reservation for assistance.
Location
7.0
The hotel is in the heart of the town, making it a convenient spot to stay.
Dining
7.0
The dining experience was interesting with a shabushabu option available.
Facilities
7.0
The facilities were decent, offering the basics needed for a comfortable stay.
William
United States of America, March  2024
7.6/10

I had a cozy stay at the hotel with a spacious room featuring a decent view and an incredibly comfy oversized bed. The service was a bit lacking as the reception desk didn't answer the phone promptly, leading me to call the central reservation for assistance. However, the location was perfect, being close to everything and conveniently near the train station. The dining experience offered classic dishes but had room for improvement. Overall, it was a pleasant stay with a few hiccups to note.

Rooms
8.0
My room had a decent view and was furnished with a really comfy oversized bed.
Service
6.0
The service was a bit lacking as the reception desk didn't answer the phone promptly, requiring me to contact central reservation for help.
Location
9.0
The hotel's location was superb, close to everything and conveniently situated near the train station.
Dining
7.0
The dining experience offered classic dishes, but there is room for improvement.
Facilities
8.0
The hotel had all the essential amenities for a comfortable stay.
Grant
United Kingdom, March  2024
7.6/10

The hotel is in a good location near the shopping center and very close to the train station. The rooms are spacious, with really comfy oversized beds and a decent view, but having double beds. The service was a mix; they didn't answer the phone well, but the staff at the reception desk were helpful. The dining offered vegetarian and vegan dishes, a nice touch. The price was reasonable, though some aspects could be better for value. The facilities were modern and convenient, providing a satisfactory stay overall.

Rooms
8.0
The rooms are spacious with really comfy oversized beds and a decent view, but they have double beds.
Service
7.0
The service was a mix; they didn't answer the phone well, but the staff at the reception desk were helpful.
Location
8.0
The hotel is in a good location near the shopping center and very close to the train station.
Dining
7.0
The dining experience offered vegetarian and vegan dishes, a nice touch.
Facilities
8.0
The facilities were modern and convenient.
John
United Kingdom, February  2024
7.4/10

The hotel offers a comfy stay with oversized beds and a decent view. While the service had some issues with phone responsiveness, the in-room amenities and welcome drinks were a nice touch. Its location near the city center provides convenience, but the dining options could be improved with more dishes available. Overall, a pleasant stay with good value for money.

Rooms
8.0
The rooms were cozy and offered a decent view.
Service
7.0
Despite some phone responsiveness issues, the staff at the reception desk was welcoming and attentive.
Location
9.0
Conveniently located near the city center, making it easy to explore the area.
Dining
6.0
The dining options were a bit limited, could use more variety.
Facilities
7.0
The hotel offers basic facilities that cater to essential needs.
Vincent
United Kingdom, February  2024
7.6/10

The hotel has a convenient location close to shops and near the train station. The rooms feature really comfy oversized beds but lack decent views. The service at the reception desk needs improvement, as they failed to answer the phone promptly. The dining experience offers traditional Greek products and the facilities are well-maintained. However, the pricing could be more in line with the value provided.

Rooms
8.0
The rooms come with really comfy oversized beds, but the views are lacking.
Service
6.0
I had trouble reaching the reception as they didn't answer the phone promptly.
Location
9.0
The hotel is conveniently located close to shops and near the train station.
Dining
7.0
The dining experience offers traditional Greek products.
Facilities
8.0
The facilities are well-maintained.
Eric
United Kingdom, January  2024
7.8/10

The hotel offers the convenience of being right by the train station with a welcoming atmosphere and comfortable rooms. The service was responsive, but room service could be more efficient. The location is central with easy access to shopping and dining options. The dining experience was satisfactory, and the facilities provided a comfortable stay.

Rooms
8.0
My room had a really comfy oversized bed and a decent view, providing a cozy stay.
Service
7.0
The staff at the reception desk were helpful, although it took a bit of effort to get through on the phone. Room service was available with good housekeeping service.
Location
9.0
Being in the heart of the town made exploring the shopping district very enjoyable.
Dining
8.0
The dining experience offered some nice options, including signature dishes that added to the overall satisfaction of my stay.
Facilities
7.0
The hotel provided essential facilities to ensure a comfortable stay, though some areas could be improved.
Damian
United Kingdom, January  2024
7.6/10

The hotel has a really comfy oversized bed and a decent view in the rooms, but there is only a double bed available for guests. The service was a bit lacking as they did not answer the phone, leading to calling central reservation. The location is close to the train station and shopping district, making it convenient.

Rooms
8.0
The room had a really comfy oversized bed with a decent view, but only had a double bed.
Service
6.0
The service could be improved as they did not answer the phone promptly, necessitating a call to central reservation.
Location
9.0
The hotel is conveniently situated close to the train station and shopping district.
Dining
5.0
Facilities
7.0
Overall, the facilities met expectations.
Chris
United States of America, December  2023
7.8/10

The hotel is situated in a convenient location close to the shopping center and near the train station. My stay was enjoyable due to the comfortable rooms and friendly staff, but the dining experience was lacking variety in cold dishes. The hotel facilities were well-maintained, and the price was reasonable for the value offered.

Rooms
8.0
I had a great night's sleep in the really comfy oversized bed with a decent view of the surroundings.
Service
7.0
While they didn't answer the phone promptly, the staff at the reception desk were welcoming and assisted promptly with my requests.
Location
9.0
The hotel's location near the train station and shopping center made it convenient for exploring the area.
Dining
6.0
The dining experience could have been better with more variety in cold dishes.
Facilities
9.0
The hotel offers great facilities that are well-maintained and enhance the overall stay.
Robert
United States of America, December  2023
7.6/10

I had a mixed experience during my stay at the hotel. The rooms were really comfy with oversized double beds and offered a decent view, which was nice. However, the service was a bit lacking as they did not answer the phone, and I had to call central reservations instead. The location was great, near the station and close to the town center, making it convenient. The dining options were average, but I did enjoy the healthy salads. Overall, the facilities were good, but there were some ups and downs in different areas.

Rooms
8.0
The rooms were very comfortable with really comfy oversized double beds and a decent view.
Service
6.0
The service was a bit lacking as they did not answer the phone, and I had to call central reservations instead. However, the staff at the reception desk were helpful.
Location
9.0
The hotel is in a good area near the station and close to the town center, which was convenient for exploring.
Dining
7.0
The dining options were average, but I found the healthy salads to be a good choice.
Facilities
8.0
The hotel offered some good facilities that were functional and met my needs.
Norman
United Kingdom, November  2023
7.6/10

The hotel is in a prime location, right by the train station and in the heart of the town, making it convenient for exploring. The rooms are spacious and feature really comfy oversized beds, though the view could be improved. The service could be more responsive as they didn't answer the phone promptly, leading to a minor inconvenience. The dining options were satisfactory with some Spanish dishes available, enhancing the culinary experience. Overall, it offers good value for money with some room for improvement in service efficiency.

Rooms
8.0
The rooms feature really comfy oversized beds and are spacious, providing a comfortable stay.
Service
7.0
The service could be more attentive as there were delays in answering the phone promptly.
Location
9.0
The hotel is in the heart of the town, making it convenient to access various attractions and amenities.
Dining
7.0
The dining experience was enhanced by the availability of Spanish dishes, adding a cultural touch to the meals.
Facilities
7.0
The hotel offers essential facilities for a comfortable stay, though there is room for improvement.
Kenneth
United Kingdom, November  2023
6.4/10

The hotel is a hidden gem with cozy rooms, but the service could be improved. The location is perfect for exploring the city, yet the dining options are limited. The facilities are basic but functional.

Rooms
7.0
The room was cozy with a decent view and a really comfy oversized bed.
Service
5.0
The service was decent, but there were issues with the reception desk not answering the phone promptly.
Location
8.0
The hotel is in a good area, close to everything you need for exploring the city.
Dining
6.0
The dining options were limited, but the snacks were tasty.
Facilities
6.0
The facilities are basic but functional for a short stay.
cozy rooms
limited dining
Thomas
United Kingdom, November  2023
7.4/10

I had a delightful stay at this hotel with a really comfy oversized bed and a decent view, but the service was a bit slow. The location was near the shopping center and convenient for exploring the town, while the dining experience could be improved. Overall, a good value for the money.

Rooms
8.0
My room had a really comfy oversized bed with a decent view.
Service
7.0
The service was a bit slow as they did not answer the phone promptly, but once at the reception desk, they were friendly.
Location
9.0
The hotel is in a good area near the shopping center, which was convenient for exploring the town.
Dining
6.0
The dining experience lacked variety, but the thin crispy fries were delicious.
Facilities
7.0
The facilities were decent overall.
John
United Kingdom, October  2023
7.4/10

The hotel offers a decent stay with super comfy oversized beds and pleasant double bed options. The service is a bit lacking as the reception desk didn't answer promptly, leading to having to call central reservation. The location is convenient, being very close to the train station. The fresh orange juice in dining is a delightful touch, but some aspects can be improved. Overall, it's a comfortable choice for a stay, with some room for enhancements.

Rooms
8.0
The rooms come with really comfy oversized beds, offering a decent view.
Service
7.0
The service was somewhat delayed at the reception desk, but the other amenities like room service and housekeeping were satisfactory.
Location
9.0
The hotel's location is very close to the train station, making it convenient for travelers.
Dining
6.0
Enjoyed the fresh orange juice in dining, but other aspects could be improved.
Facilities
7.0
The facility offers the basic amenities one would expect during a stay.
Colin
United Kingdom, September  2023
7.6/10

This hotel had a prime location, close to shops, and in the heart of the town, which was very convenient. The room offered a decent view and a really comfy oversized bed, making it a pleasant stay overall. However, the service was lacking as they did not answer the phone, requiring me to contact central reservations. The dining experience, particularly the udon, was exceptional. The facilities were satisfactory but could use some improvement.

Rooms
8.0
The room had a decent view and a really comfy oversized bed.
Service
5.0
The service was lacking as they did not answer the phone, necessitating a call to central reservations.
Location
9.0
The hotel is in the heart of the town, close to shops, which was very convenient.
Dining
9.0
The udon served was exceptional.
Facilities
7.0
The facilities were satisfactory but could use some improvement.
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Rooms and Guests2 Guests, 1 Room